Patient Portal

What is the myHealthspot Patient Portal?

The myHealthspot Patient Portal provides you with secure, online access to portions of your medical records, as well as an easy and convenient way to communicate with the practice through a secure internet connection. Think of it as an online account for your doctor’s office, similar to online banking or credit card accounts you may currently have. Once you are logged into your portal account, the information you view will be pulled from your own personal medical record. Only you will have access to your health records, including any messages or information sent to you from the practice.

Patient Portal Guidelines >>

Answers to your questions and more detailed information can be found in the section at the bottom of this webpage.

Contact Details

Address:

River Cities Interventional Pain Specialists
8731 Park Plaza Drive
Shreveport, LA 71105

Email:

[email protected]

Phone Number:

318-797-5848

Fax Number:

318-797-5844

With the patient portal you will be able to:

The myHealthspot Patient Portal provides you with secure, online access to portions of your medical records, as well as an easy and convenient way to communicate with the practice through a secure internet connection. Think of it as an online account for your doctor’s office, similar to online banking or credit card accounts you may currently have. Once you are logged into your portal account, the information you view will be pulled from your own personal medical record. Only you will have access to your health records, including any messages or information sent to you from the practice.

 

  • Update your contact and insurance information
  • Check your lab results, medication list, medical history and your visits
  • Request your own appointments and prescription refills
  • View current and past statements, pay your bill and email billing questions
  • Email us securely back and forth

Haven’t Registered Yet? Request your link here!

How is the myHealthspot Patient Portal secure?

We take great care to make sure your health information is kept private and secure. The myHealthspot Patient Portal uses HTTPS to provide encrypted communication between you and your doctor’s office. Access to your portal account is controlled through secure access codes, personal ID’s, and passwords. Only you will have access to the login information needed to view your account.

What are the benefits of the myHealthspot Patient Portal?

The myHealthspot Patient Portal helps you take a more active role in your healthcare. Having a patient portal account helps the practice create a more accurate record of your medical history as well as educate you on certain aspects of your health. It provides you and the practice with a more efficient means of communication, eliminating sources of frustration such as phone tag. You will also be able to print or download portions of your chart to take with you to other providers participating in your care, thus reducing the amount of paperwork you may need to fill out. Having a patient portal account also helps to eliminate the amount of paper waste a practice produces. Documents, letters, and orders that might otherwise be mailed to you can be sent quickly and conveniently to your portal account. You will continue to have access to these documents until you choose to delete them from your inbox, so you won’t have to worry about important medical papers or letters getting damaged or lost.

What do I need in order to use the myHealthspot Patient Portal?

You will need access to a computer connected to the internet and an up-to-date browser (such as Google Chrome). You will also need an email address. The email address you provide is only used to notify you when you have a new message in your portal account. It is treated with the same privacy and care as your health records and will never be sold or leased. It is recommended that you use an email address only you have access to.

How do I sign up?

In order to have a patient portal account you will need to already be a patient at our office. To activate your account, you will need to receive an registration email from us. Once you have received the registration email, you will be able to create your own username, password, and other login information used to verify your identity. If you would like to activate your portal account, please contact the office to request a registration email be sent to you.

How to Create a Portal Account >>

I always misplace my Follow-up paperwork. Can I do this before my appointment in the portal?

Absolutely! If you would like to save even more time and complete your Follow-up Visit paperwork prior to your appointment (preferred) you can do this right from your Patient Portal.

Just send a message to the clinic and request your paperwork to be uploaded. A team member will release the document to your Patient Portal prior to your scheduled appointment for completion. You will receive an email message alerting you to visit the portal Handouts. Once you access the Handouts tab select the pending Handout to complete. More detailed instructions can be found here  How to Complete Visit Paperwork in Portal >>

What else can I do in the myHealthspot Patient Portal?

The Patient Portal has many more capabilities such as requesting appointments, paying your bill, or reviewing records. Below are a few guides to the most popular features of your Patient Portal. If you need additional assistance with using your myHealthspot Patient Portal, a team member can help. We only ask that you call during non-peak hours so someone can spend quality time with you and help walk you through the different steps.

How to Pay Your Balance >>

How to Use the Appointments Feature >>

How to Send a Message to the Clinic >>

How to Complete Visit Paperwork in Portal >>

Do you see another provider that uses the myHealthspot Patient Portal? You can add our practice to your current account.

Here’s how >>